Customer Testimonials

Testimonials

Happy Chem-Dry Customer

Dear Old Fort Chem-Dry:

Toby and Steven did a wonderful job cleaning my carpets today. The carpets smell wonderful and look great.

-Gretta Vowell NW Arkansas

Dear Old Fort Chem-Dry:

My carpet has never looked or smelled better. I am amazed and utterly happy! Thank you!

-Sheritta Fayetteville AR

Dear Old Fort Chem-Dry:

Carpet cleaned yesterday by Toby Brasher. Great service, couldn't be more pleased with results! Mr. Brasher fully explained different options. A very, very positive experience.

-Anonymous NW Arkansas

Dear Old Fort Chem-Dry:

The young man that came on Friday was so very polite and helped so much to explain all the options since we were having a Pet Problem with the under pad odor. He took his time and the carpet looks great. The extra pet treatment has worked and the smell has cleared. We are very please with the results. We were please the first time also however it was just a regular cleaning at that time.

-Judy NW Arkansas

Dear Old Fort Chem-Dry:

Technician was very good.

-Connie NW Arkansas

Dear Old Fort Chem-Dry:

We recently moved to a new home and were convinced that we would need to replace the carpet. Thankfully had a friend that had used Old Fort Chem-Dry and recommended them to us. They came out and gave us a free estimate, much to my surprise they were able to not only save us from replacing the carpet they made it look brand new.(Amazing) We would never consider using another company after finding these guys. Thanks Old Fort Chem-Dry.

-Faith Fletcher Arkansas

Dear Old Fort Chem-Dry:

They were great! Awesome costumer service and very polite. They came for a free estimate and cleaned it the next day! They even worked with me on price! Wonderful company!

-Marisa Thornburg Arkansas

Dear Old Fort Chem-Dry:

We moved into an older home and we're hoping to avoid the expense of replacing the carpet upstairs which had some pretty intense stains. After the guys from Chen dry tackled it, the carpet looked almost new and they even left us with a bottle of stain remover that is a miracle worker! Service was excellent, the price was very affordable and the results exceeded my expectations. I will definitely be using them in the future and highly recommend.

-Casey Jones Arkansas

Dear Old Fort Chem-Dry:

Old Fort Chem Dry did a great on all our cleaning jobs! We have used their service to clean carpets, upholstered furniture, and leather furniture. Each time we had polite technicians who took great care in getting the areas clean with as little disruption as possible to the rest of our home. We even received a thank you card in the mail for doing business with them! I hadn't seen that happen in a long time.

-Laurie Young Arkansas

Dear Old Fort Chem-Dry:

Having an off-white couch with 2 kids under 5 might not have been the smartest decision, but calling Old Fort Chem-dry was!! My couch looked and smelled fantastic after they cleaned it, and dried very quickly. I love that their products are green certified and that they have a sanitizer for bacteria and allergens, especially with my little kids. Everyone I talked with was friendly and professional. I will not hesitate to use them again and recommend them to others! Thanks guys!!

-Rachel Brasher Arkansas

Dear Old Fort Chem-Dry:

My first time experience with ChemDry was much better than I expected. I had been using Stanley Steemer, but didn't want to wait 2 weeks so I called ChemDry. Bean, my cleaner, was professional and knowledgeful and he worked hard to make sure I was satisfied. Indeed I was. The system they use to clean, in my opinion, is better than the competition because they actually scrub the carpet. It left my old carpet looking and feeling new again. I recommend this company to anyone wanting fresh and clean carpets again.

-Jason Puller Arkansas

Dear Old Fort Chem-Dry:

We had Old Fort Chem Dry clean our carpets when we decided to put our house up for sale. We were concerned that we would have to replace the carpet or give a flooring allowance. I had used one of the spare bedrooms as a craft room and it was a mess. Over the years I had spilled paint, inks, glue and all that was mixed in with everyday wear and tear. Chem Dry got the spots out and the carpet looked new. We were thrilled and sold our house sooner than expected. If you need your carpets cleaned by an efficient, professional company, I would highly recommend Chem Dry!

-Suzanne Brasher Arkansas

Dear Old Fort Chem-Dry:

As the owner of a vending company, Old Fort Chem-Dry cleaned a carpeted mini-van we hauled drinks in. The floor had become stained and dingy, but after Old Fort Chem-Dry came, the difference was remarkable! The carpets looked new! I was amazed. The service and integrity was second-to-none. As a business owner, I only use Old Fort Chem-Dry.

-Surene Freeman Arkansas

Dear Old Fort Chem-Dry:

Called this morning and they sent Toby this afternoon. Couldn't have asked for a more polite professional guy. Carpet looks new. Thank you!

-Sarah Sexton Arkansas

Dear Old Fort Chem-Dry:

I have an off-white couch and 2 young children. Call me crazy, but call Old Fort Chem-dry while you're at it!! Everyone I dealt with was friendly and professional which is great, especially when someone is coming into your home. Most importantly my couch looked great and smelled fresh after they cleaned it, and dried very quickly. I love that their products are green certified and that they have a sanitizer for bacteria and allergens, especially with my little kids. I will definitely use them again!

-Rachel B. Greenwood, Arkansas

Dear Old Fort Chem-Dry:

Michael communicated with me before arriving to my home. Once there he was thorough to explain cleaning options. I was appreciative that he paid close attention to my troubled areas on the carpet. Plus he's very personable!

-Lisa Talbert Arkansas

Dear Old Fort Chem-Dry:

Michael did a great job cleaning my carpets. One bedroom was pretty rough and it turned out great. He was very efficient and got it finished quickly. He also explained the whole process well.

-Ima Matlock Arkansas

Dear Old Fort Chem-Dry:

I chose Chem-Dry of NW Arkansas because of the reputation and character of the owners and associates. It does not surprise me that the business shares the same reputation and character. My wife and I recently bought a new home with wood floors, ceramic tile, and carpet and even though they "looked" clean and in good shape, we decided to hire a professional to clean them. So glad we did because they were dirtier than we thought. First of all, Toby and Micheal arrived on time. They allowed my wife to explain what she wanted cleaned. Toby then gave us 3 options to care for our needs. We opted for their Premium option because we felt it was the best value for what we wanted. Toby and Michael immediately went to work and did a fantastic job on every single thing. We are so pleased. They even cleaned a white chair that was soiled from moving. I don't even think they charged me for that even though I offered and anticipated to pay for it. I was so impressed with the work and service that I felt a service tip was warranted, but these guys refused. They felt the job they did was what they were supposed to do and no tip was necessary. I also appreciated that Toby explained to us a maintenance program they offer to keep the floors looking great at a fraction of this initial cost now that they have been professionally cleaned and sanitized. We will be looking into this too. I highly recommend Chem-Dry of NW Arkansas and their team, especially Toby and Michael. Thank you so much!

-Micha Larru Arkansas

Dear Old Fort Chem-Dry:

Michael did a great job cleaning our carpets. He was very thorough and pleasant to work with. We will use Chem Dry again when needed. Thanks

-M M Kronblad Arkansas

Dear Old Fort Chem-Dry:

The best experience ever. Thank to a young gentlemen name "Toby Brasher", very courteous and kind. The information/options regarding the type services ChemDry offers were very clear - where you get to choose. I would highly recommend ChemDry to anyone especially if you have pets. Thank you so much.

-Andy Neamon Arkansas

Dear Old Fort Chem-Dry:

Michael does a fantastic, thorough job on our carpet and upholstery. Our carpet always looks great and we love the returning customer discount of 30%!! Their carpet spot cleaner is AMAZING....a must try!!!

-Maryanne Barragan Arkansas

Dear Old Fort Chem-Dry:

Michael does a fantastic, thorough job on our carpet and upholstery. Our carpet always looks great and we love the returning customer discount of 30%!! Their carpet spot cleaner is AMAZING....a must try!!!

-Maryanne Barragan Arkansas

Dear Old Fort Chem-Dry:

I had never used ChemDry before and the rating should tell you that I am very pleased with the service and the employee. Very nice in explaining all the steps. Thank you. I highly recommend Chem Dry.

-Nancy Spangler Arkansas

Dear Old Fort Chem-Dry:

McKenzie from chem dry did a great professional job, answered all questions, and made our tile look brand new. I would definitely recommend this company to my friends.

-Mary Green Arkansas

Dear Old Fort Chem-Dry:

So happy I found this company! You guys have the best product and amazing customer service. Thanks Toby!

-Betina Henschell Arkansas

Dear Old Fort Chem-Dry:

Excellent customer service! We were in a bind because other carpet cleaner did not show up and we were in immediate need of cleaning the whole house. Owner showed up at 6PM, after having already worked a full day, and completed the job. I was very impressed by the customer care versus what we experienced from another service. Very good and efficient work. Highly recommend.

-Mike R. Rogers, AR

Dear Old Fort Chem-Dry:

After getting quotes from other carpet cleaners in the area Chem-Dry was not only the most fair offer but was also the friendliest and seem to want to help out and get my business the most. I was actually talking to the owner who took time out of his day from working to give me a quote together and email it to me. My dogs are now two years old, they live inside, I could've never imagine the carpets could look brand-new again. Great job!! Highly recommend Chem-Dry of NW Arkansas!!

-Zachary S. Springdale, AR

Dear Old Fort Chem-Dry:

As good as it gets! Second time I've used them and very impressed with result both times. Great job and came same day I called. Really tries to accommodate!

-Paula D. Tulsa, OK